Privacy Policy
This privacy policy policy is for the Swan Art website: www.swanart.co.uk and served by Swan Art, Swanton Farm, Swanton Lane, Sturry, Canterbury, Kent. CT3 4AX and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.
Policy key definitions:
“our”, “us”, or “we” refer to the business, Swan Art.
“you”, “the user” refer to the person(s) using this website.
GDPR means General Data Protection Act.
ICO means Information Commissioners Office
Cookies mean small files stored on a users computer or device.
Under the GDPR (General Data Protection Regulation) we control and process any personal information you provide to us using the following lawful basis. Unless otherwise defined, we only process your personal data for accounts & records, advertising, marketing and PR purposes.
When you contact us by email or telephone your information will be used to reply to your message or to provide you with the information you have requested. We collect the following information from you:
Name
Address
Telephone number
Email address
For the purpose of marketing we use the legitimate interest lawful basis under the GDPR for sending marketing information to you based on the classes you have booked with us in the past, or that you have enquired about or for informing you of future art exhibitions or events that we will be holding. We only collect certain data about you, as detailed in the “Processing of your personal data” above. If you want to unsubscribe from receiving marketing emails please email us to ask you be removed. We will continue to process your information until you withdraw consent or it is determined your consent no longer exists
For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
We do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, genetic and biometric data, criminal convictions and offences.
We may have to share your personal data with the parties set out below:
Email platform providers.
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers.
Government bodies that require us to report processing activities.
Third parties to whom we sell, transfer, or merge parts of our business or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Under the GDPR your rights are as follows. You can read more about your rights in details here:
the right to be informed
the right of access
the right to rectification
the right to erasure
the right to restrict processing
the right to data portability
the right to object and
the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the Information Commissioners Office (ICO) if you feel there is a problem with the way we are handling your data. We would ask you to contact us in the first instance if there is an issue to give us an opportunity to rectify it. You can email us at info@swanart.co.uk.
We handle subject access requests in accordance with the GDPR.
We do not use cookies on this website except those which are necessary for the site to run:
DYNSRV – used for load balancing to manage server traffic demand.
Our methods meet the GDPR compliance requirement.
This website includes links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.